Thank you for taking the time to contact us via the forums. Please note that there is no guarantee that all shows will be recorded, made available to users, or will remain on the site indefinitely. Video creation is an added perk of a show and can be purchased or viewed by VIP members for free. We make our best effort to record every paid show so that you can enjoy it again at a later date. Below are some reasons a show may not be available. We will also reach out to you directly for some further information. So please keep an eye out for an email from us shortly. CC
1. The performer requested that the show not be made available.
2. There was an error in the recording process and/or the file was corrupted during transfer.
3. Not all shows are recorded; for example: Voyeur Shows do not record nor do Party Chat shows that earn less than 250 credits.
4. Videos must be a minimum of 4 minutes to become part of the video archives.
5. The import process may have a bottleneck and video processing is delayed. Please wait 48 hours.
6. The recording was over 1 year old and never purchased and was purged to make space for new content.
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