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Forums / Technical Support

Lag time and pvt playback in free chat.
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Technical Support: Lag time and pvt playback in free chat.
Created by: dartagnan_jr

12/28/22 @ 11:48am (EST) |UTC - 5:00
Location: UK
Posts: 162

I have experienced a couple confusing issues the past couple days, commonly with Romanian female performers. I have experienced extended lag time in free chat, and in pvt. I refresh my browser regularly during free chat, and just before i enter pvt. but to no noticeable improvement as i've had before. After pvt show and we're back in freechat, I've been chatting with the model and the last 30-45 seconds of our show will play in video and audio, even though it's been over for 4-5 minutes. it will go back to freechat with model in video/audio for a few seconds, then the same thing, 3-45 seconds of pvt show in video/audio, even though free chat text is still going on like nothing happening... I use Chrome and Edge browsers and I see no difference in either..I haven't tried US or Colombian models, as I usually prefer to Eastern European ladies, so I don't know if same with them.
Anybody else having these issues??
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Created by: vscustomerservice

1/2/23 @ 4:50pm (EST) |UTC - 5:00
Posts: 856

Hello,

Thank you for reaching out to our Forum. For connection and lagging issues, we do advise our users to change the Player/Quality settings in the room before starting a private chat. These settings are located on the left hand side of the model's room if you guide your cursor to the left hand side of the room screen. If you have any other questions regarding lagging issues, feel free to reach out to us via email at customerservice@vsmedia.com or our Live Chat.

- N.L.
Quote
Created by: dartagnan_jr

1/2/23 @ 5:34pm (EST) |UTC - 5:00
Location: UK
Posts: 162

Hello,

Thank you for reaching out to our Forum. For connection and lagging issues, we do advise our users to change the Player/Quality settings in the room before starting a private chat. These settings are located on the left hand side of the model's room if you guide your cursor to the left hand side of the room screen. If you have any other questions regarding lagging issues, feel free to reach out to us via email at customerservice@vsmedia.com or our Live Chat.

- N.L.

Thank you for your reply. I have done so and occasionally have better results, but at other times nothing noticeable..

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